Customer support is no longer the number people call to waste their afternoon on listening to an underpaid consultant reading off a script. It’s where users come to help you build a better product – if you’re there to listen.
All kind of improvements are things that I’m crazy about. Seeing better results after changes you made is really exiting. But how to know what needs to be changed, e.g. in the interface, for archieving better conversion rates? In this post I will show you my favourite tools that help me:
Being Software House owner means you get to know with a lot of applications. That’s why I am aware with trends and current technologies. It’s easy for me to judge whether specific application is good or it can be better. I know it doesn’t have to be that obvious to you. It’s normal. You work on your business, not on developing applications. That’s why I prepared this quick guide. Check out what a good application should be like.